Privacy Policy

Last updated: 18 September 2026

Identity and Role of the Data Controller

starrynuvo acts as the data controller for the personal data processed through this website. We are a company based in the United Kingdom providing resources for stage and entertainment production, including spotlight visuals, camera movement techniques, interview setups and smooth workflows for show coverage. Our registered address is Old Wheatley Farm, Pocombe Bridge, Exeter, Devon EX4 2HA, United Kingdom and we can be contacted at [email protected].

Scope of This Notice

This privacy notice applies to all visitors to the website, individuals who submit enquiries via the contact form, clients engaging our production resources and any other persons whose personal data we process in the course of our commercial activities in the United Kingdom.

Categories of Personal Data and Sources

We collect identification data such as name and job title, contact data including email address, technical data such as IP address and browser type, and usage data relating to how visitors interact with pages about production workflows. Data is obtained directly from you when you use the contact form or browse the site, and indirectly through analytics tools that record site interactions.

Purposes of Processing and Legal Bases

We process data to respond to enquiries on the basis of legitimate interests, to provide production resources and fulfil contracts, to comply with legal obligations such as record keeping under the Data Protection Act, to improve website functionality under legitimate interests, and to send service updates where consent has been given or where soft opt-in applies under PECR.

Requirement to Provide Data

Supplying contact details via the form is voluntary, yet failure to provide necessary information may prevent us from responding to your request or delivering the requested production resources.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enable essential site functions and analyse usage. Please refer to our separate Cookie Policy for full details on the types of cookies employed and how to manage your preferences.

Processors, Recipients and Legal Disclosures

We engage service providers such as hosting companies, analytics platforms and email delivery services acting as processors under contract. Personal data may also be disclosed to regulators or law enforcement where required by UK law.

International Transfers

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner to ensure an adequate level of protection.

Retention Periods

Contact data is retained for up to three years after the last interaction, technical logs for twelve months, and contractual records for six years to meet statutory requirements. Criteria for retention include legal obligations, ongoing business relationships and legitimate interest assessments.

Security and Data Minimisation

We implement appropriate technical and organisational measures including encryption in transit, access controls and regular reviews to protect personal data. We collect only the minimum data necessary for each stated purpose.

Data Subject Rights

You have the right to access, rectify, erase, restrict processing, port data and object to processing. Requests can be submitted by emailing [email protected] and we will respond within one month.

Withdrawing Consent and Objecting to Marketing

Where processing relies on consent you may withdraw it at any time by contacting us. You may also object to direct marketing at any time and we will cease such processing promptly.

Right to Complain

If you are dissatisfied with our handling of your data you may lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post.

Children and Age Restrictions

Our website and services are directed at adults engaged in professional entertainment production. We do not knowingly collect personal data from individuals under the age of eighteen.

Automated Decision Making and Profiling

We do not engage in automated decision making or profiling that produces legal or similarly significant effects.

Changes to This Policy

We may update this policy to reflect changes in law or practice. The current version will always be displayed on this page with the last updated date shown at the top.